Privacy Policy

Introduction

At XAERU AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform and services.

By using XAERU AI, you consent to the practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access or use our services.

Information We Collect

Personal Information

When you create an account, we collect personal information including:

• Name and email address
• Account credentials (encrypted)
• Payment information (processed securely by third-party providers)
• Profile information you choose to provide

Usage Data

We automatically collect information about your interaction with our services:

• Chat conversations and AI interactions
• API user statistics and queries
• Feature user patterns
• Device information and browser type
• IP address and location data (general)

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze user patterns, and provide personalized features. You can control cookie settings through your browser preferences.

How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our AI services
• Processing transactions and managing your account
• Improving our services and developing new features
• Communicating with you about service updates
• Analyzing user patterns to optimize performance
• Ensuring security and preventing fraud
• Complying with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• To service providers who assist in operating our platform (payment processors, hosting services)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time through your account settings or by contacting our support team.

Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of certain data collection
• Export your data in a portable format

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: